- Carefree package for your support
- Unlimited number of support requests
- Simple contract model
- Software- and Hardware service from one source
- Reaktion times according to your needs
- If necessary: Remote access to your servers
- Support in English, French and German
- Support centers in Ismaning and Freiburg (Germany)
Nothing is more important than competent and quick support that you can rely on in unforeseen situations. With a Collax support contract, you can face the future with confidence at calculable costs.
The quick way to get your support contract
Select a suitable support contract (depending on the product and the required reaction time). Order your support contract either directly or via your dealer. With immediate effect, you will be entitled to quick, individual support in your language.
Collax support offers:
» Software Support
Update 6.8.0 for Collax V-Cube and Collax V-Cube+
With the new update 6.8.0 also Collax V-Cube and Collax V-Cube+ get new, modern and intelligent user interfaces. Additionally we fixed the „ShellShock-Bug” with this release.
Update 5.8.2 for all Collax C-Servers
The Update 5.8.2 for the collax c-server (Collax Platform Server, Collax Business Server, Collax Groupware Suite und Collax Security Gateway) solves further security leaks that belong to the already known “ShellShock-Bug”. Additionally we added some enhancements to the new GUI.
Olympic Parc Munich relies on Collax
The Olympic Parc Munich GmbH operates the most widely used Olympic facility in the world. This leading position requires a stable and reliable IT-infrastructure. Collax V-Cube+ ensures the safe operation of the Olympic parc facilities with its sports-, leisure-, and eventcenter. Collax V-Cube+ offers the perfect solution for SMEs in virtualization and high availability.
Collax C-Server free of charge for commercial use
Collax develops special IT solutions for small and medium-sized enterprises. To assist startups and freelancers to get going, we have decided to offer all Collax C-Servers free of charge for commercial use as well.